Refund policy
Here’s a revised, clear, and professional version of your policy based on your instructions (no general refunds, only defective items get full refunds, no return policy otherwise):
Return & Refund Policy – In Found Today
No Returns or Refunds
We do not offer a return policy. All sales are final. Refunds are only issued if the product you received is defective, damaged, or incorrect.
Defective or Damaged Items
Please inspect your order immediately upon receipt. If your item is defective, damaged, or you received the wrong product, contact us within 7 days at support@infoundtoday.com with a description and photos of the issue. Once verified, we will process a full refund or replacement.
Non-Defective Items
We cannot accept returns or issue refunds for items that are not defective. This includes unworn or unused items, items you changed your mind about, or sale items.
Exchanges
We do not offer exchanges. If your item is defective, we will provide a replacement or refund once the issue is verified.
European Union Customers
Please note, even for shipments to the EU, refunds are only provided for defective, damaged, or incorrect items.
Contact Us
For any questions regarding defective items or refunds, contact:
support@infoundtoday.com
If you want, I can also rewrite this in a shorter, friendly version suitable for your website, so it’s easy for customers to read and won’t confuse them. This is especially good for fashion/accessory stores like yours.
Do you want me to do that?